Ms. Pachl has worked at BEUC, the European Consumer Organisation, since October 1997, first as Legal Advisor, then as Senior Policy Advisor and presently as Deputy Director General.
Ms. Pachl leads BEUC’s work on the Digital Single Market and on consumer rights and enforcement. She is also responsible for horizontal and strategic policy issues, represents BEUC in the European Commission’s REFIT platform and co-ordinates BEUC’s law enforcement project ‘COJEF’.
Prior to working for BEUC, Ms. Pachl worked at the Austrian Federal Ministry of Health and Consumer Protection in Vienna and at the Austrian Consumer Information Association as a member of the Consumer Advisory Board.
Ms. Pachl is the author of several articles in consumer policy and law journals and regularly comments on consumer issues in the media.
BEUC represents 42 independent national consumer associations from 31 European countries. The primary task of BEUC is to act as a strong consumer voice in Brussels and to try to ensure that consumer interests are given their proper weight in the development of all Community policies.